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FAQ
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How do I care for my balloon orders?At luxurylabelto we only use the highest quality materials! However, due to the delicate nature of balloons, we can not be held responsible for the item once it has been picked up or delivered. Below are some key tips to ensure your balloons stay in great condition: Do not force the balloons into a small car or trunk. Do not leave balloons unattended in a vehicle. Keep balloons away from all sharp objects & rough surfaces. Avoid extremely hot or extremely cold climates.
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How do I care for my acrylic calendar?At luxurylabelto we only use the highest quality materials! However, acrylic is a material that can be easily scratched. Below are some key tips to ensure your calendars stay in great condition: Do not put too much pressure on your calendar Do not use harsh chemicals to clean calendar: soap/water works just fine!
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How do I clean my acrylic calendar?Soap and water will work just fine, however if you want to purchase a dry erase board cleaner.. feel free!
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Are all products customizable?Yes! Clients have lots of room to be creative. From font colours to custom wording on all items! We are always open to hearing your visions and helping you bring them to life.
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Does luxurylabelto offer delivery/pick up?Yes, luxurylabelto delivers within the GTA. Delivery is calculated based on distance. Pick up is free of charge in Barrie/ Vaughan Mills Mall (Vaughan)
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How do I mount my calendar/large signage?Hammer or Drill is needed for mounting! 1. Use the acrylic holes as your template 2. Make sure calendar is leveled 3. Mark your holes on the wall then drill 4. Insert anchors into the hole and tap flush with a hammer.(if hole isn't big enough the anchor will bend) 5. Place the screw through the barrel of the hardware 6. Use a screwdriver to attach the barrel into the wall 7. Insert cap screw hardware through the acrylic hole and tighten
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What kind of markers do I use for my calendar?Only use dry-erase markers on your custom calendar.Suggested brand: Expo
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